Privacy Policy

Privacy Policy

1. Information Collection

We collect customer information to provide better services, process transactions, and improve our business. This information may include, but is not limited to, names, contact details, and any relevant account information necessary for service delivery.

2. Use of Information

Customer information is used exclusively for business purposes, including account management, transaction processing, and service enhancement. We do not sell or disclose customer information to third parties unless required by law or necessary to fulfill our services.

3. Data Security

We implement security measures to protect customer information from unauthorized access, disclosure, or alteration. Our systems are regularly updated to maintain the highest level of data protection.

4. Data Retention

Customer information is retained only as long as necessary for business or legal purposes. When no longer required, we ensure secure disposal of all personal data.

5. Access and Updates

Customers may request access to their information or ask for corrections if needed. Please contact us if you wish to update or inquire about your data.

6. Policy Updates

This policy may be updated periodically to reflect changes in legal, regulatory, or operational requirements. Updates will be posted on our website, and customers are encouraged to review the policy regularly.

Contact Us

For any questions regarding this privacy policy or customer information management, please contact us at [tracy@dileoac.com].

 Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates.  The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems. 
- Data Usage: We use your data solely for sending updates, promotions, and reminders related to our products or services. Data Security: We protect your data with secure storage measures to prevent unauthorized access.
- Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
- MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring, and message frequency varies
- Contact Dileo A/C & Refrigeration at (979-220-5107) or (tracy@dileoac.com) for HELP or to STOP receiving messages. 
- Opt-Out: You can opt out of the SMS list at anytime by texting, emailing, or replying STOP or UNSUBSCRIBE to (tracy@dileoac.com) or (979-220-5107).  After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours. 
- You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.
- Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Dileo A/C & Refrigeration will not sell, rent, or share the collected mobile numbers.